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A suite of workshops designed for HVAC Contractors to turn their companies in to Maximum Performance Organizations.
For already scheduled classes, please check upcoming events . To inquire about scheduling a workshop, please contact info@btssupport.com
Maximum Performance HVAC Organizations
This is our signature course. It is must for all HVAC owners, general managers, sales managers, service managers, salespeople and anyone else in your organization that will be instrumental in taking your organization to the next level transforming it to a Maximum Performance Organization.
This highly focused two-day training session presents an approach that will help you increase your sales, profits, and customer satisfaction by developing and implementing a strategic processes in your organization. It will help maximize your company's sales results by defining your company vision and developing a focused strategic company plan.
Course will cover:
- The basis for maximum performance and what it takes to become a "Maximum Performance Organization"
- Understanding the “Maximum Performance Formula” and how it applies to your organization
- The importance of being a great “Leader”, not just a good manager
- *How to improve employee performance and employee
retention and create “Maximum Performance Employees”
- The importance of developing a “Strategic Business Plan” for long-term growth and profitability
- How to implement a "Strategic Sales Process" that will increase sales, profits and customer satisfaction
- Identifying your market barriers, then develop intervention strategies
- How to prepare your company to be changeable
Maximum Performance Leadership
This course helps you recognize and improve the five critical abilities of real leaders and focus on long-term development and results without taking your attention from your day-to-day business responsibilities.
This intensive two-day workshop is designed for leaders at all levels of HVAC businesses who want to significantly improve their strategic thinking, long-term vision, and positive influence on others.
The concept of leadership is changing. "Leadership: Five Pillars for Leaders in the 21st Century" explores these shifts and offers five concepts that will improve the performance of any leader.
- Focus the majority of your efforts on the future
- Understand the nature of fundamental change.
- Appreciate complex systems and how they work.
- Examine your leadership style to see how it affects productivity
- Create shared vision to build bridges to the future.
Maximum Performance Retail Selling
This course introduces and applies today's best sales techniques and strategies to the Maximum Performance HVAC Sales Organizations and creates a practical, techniques-oriented foundation for succeeding in this new HVAC sales environment.
This highly focused two-day training session will help you increase sales, profits and customer satisfaction by developing and implementing a strategic sales process. This class is designed to help improve the salespersons performance and motivation by developing their knowledge, skills and commitment.
The course we will help you:
Understand the basis for "Maximum Performance Selling"
- Apply the "Maximum Performance Formula" to you life
- Develop a "Personal Development Plan" for the Maximum Performance Salesperson.
- Develop and implement the "Maximum Performance Sales Call"
- Developing "Life-Time Clients"
- Understand the importance of "Technology Enabled Selling"
The Winning Edge Concept Of Selling
This unique one-day class is designed for the salesperson who wants to take their performance to the next level. Maximum Performance Salespeople aren't just lucky, they make it happen.
Eighty percent of success in selling comes from the salespersons positive mental attitude. This course will help the salesperson develop their own personal success plan that will help them set goals to achieve extraordinary results.
- The psychology of selling - learn the "Winning Edge Concept
- The power of personal development - positive mental attitude, six mental laws of selling, seven mental exercises to maintain mental fitness
- How to develop a "Personal Strategic Plan" for the Maximum Performance Salesperson.
- Understanding and apply the "Maximum Performance Formula"
Financial Management for Maximum Performance Organizations
Nearly all successful HVAC Organizations have been built through the expertise of the company owners and/or general managers. Most of this expertise comes directly from hard-earned experience accumulated over years in the industry. However, industry experience rarely provides insight into the financial side of the business, and this remains an information need for many HVAC contractors today.
This two-day course is recommended for company owners, general managers, and key personnel who need a greater understanding of the financial aspects of an HVAC dealership
Financial Management for Maximum Performance Organizations will help you:
- Read, understand and interpret the major financial statements, allowing you to make better business decisions
- Evaluate your pricing strategies for both installation and service work
- Properly forecast your financial expectations to more effectively plan for profitability
Strategic Business Planning
An organization’s strategic vision is a roadmap for the future. It defines the direction in which the organization is headed, the market position it intends to occupy, and the capabilities it plans to develop.
Our strategic planning process will develop your organization's overall plan. More importantly, the next step will align your employees' personal visions, missions, and values with those of their organization to become more self-motivated and productive.
Program outcomes include:
- Aligning the work of employees with the organization’s vision
- Achieving the organization’s mission through day-to-day work activities
- Modeling the core values of the organization when interacting with customers and associates
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